Posted by UGANDA BAATI LIMITED - Private
12 Nov 2017 - 10:16
- Company: UGANDA BAATI LIMITED
- Experience: 2 - 5 years
- Studies: Bachelor
- Category: Sales
- Contract: Undefined
- Salary: Undefined
Key Responsibilities• Answer all inquiries from customers and respond to customer requests, converting inquiries into opportunities and additional sales.• Ensure that all confirmed orders are registered with Branch Manager for prompt delivery of material.• Collect feedback from customers based on field visit reports for sales improvement.• Provide customers with product and service information, and generate quotations as required.• Identify, research, and resolve customer issues by communicating with other team members as necessary.• Up-sell products and/or services on customer orders and quote requests by offering items related to the enquiry.• Perform contract review before inputting sales orders (customer purchase orders).• Always project a positive attitude when working with customers and co-workers.• Research and resolve billing issues, invoice requests, or misapplied payments.• Recognize, document, and alert the branch head of trends in customer inquiries.• Maintain viable information in computer system with regards to customer and contact information.Personality requirements for the position above:The successful candidate will have;• A University degree in Marketing, Business Management/ Business Administration;• 2 - 3 Years of progressive experience in manufacturing industry, direct selling sales & marketing experience• High degree of self-awareness• Must work well under pressure, be able to juggle many projects simultaneously, and have excellent interpersonal and communication skills.• Must also have an excellent sense of priorities.• Professional verbal and written communication skills• Competent in Microsoft Office applications.
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