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Revenue Assurance Manager Kampala

Posted by Smile Communications Private Central
  • Company: Smile Communications
  • Experience: 6 months - 2 years
  • Studies: Bachelor
  • Category: Management - Executive - Director
  • Contract: Permanent
  • Salary: Over 200.000 / month (USh)
Job Summary: The role of the Revenue Assurance Manager is to ensure revenue and cost optimisation i.e. analysing opportunities for loss/fraud across the entire business and working to design and implement loss/ leakage controls and fraud prevention and detection programs.Key Duties and Responsibilities:Develop a comprehensive revenue assurance and fraud prevention policies and procedures.Recommend and implement fraud prevention systems and process enhancementsCarry out reconciliation of revenue streams, Call data records, billing traffic to ensure their integrityOffer leadership, direction in protection of assets to avoid financial loss and prevention of fraud throughout the companyValidate the accuracy of reporting and use the data to periodically update the policies and proceduresInvestigate customer complaints of airtime theft and recommend actions to be takenWork closely with all other departments and other finance team to design, develop and implement best practices to assess, manage and prevent fraud.Document revenue flows and monitor the same.Develop business continuity planning approach, design tools and process to minimise business interruption and revenue loss due to disasters, sabotage and, network crashes and downtimeMonitor and block unauthorised airtime transfers, and unauthorised call routing.Continuously work to understand and mitigate revenue loss to ensure high levels of loss avoidance.Monitoring potential revenue leakage and inflated costs exposures inherent in interconnect trading environmentsTesting of changes made to revenue generating software platforms to ensure potential revenue leakage exposures are addressed before operational deploymentKey Performance Indicators:Revenue Leakage maintained within set limitsRevenue Reconciliation ReportingSystem Access logsDocumentation of revenue flow for each revenue stream.Fraud log update and follow up on issues to conclusionQualifications, Skills and Experience: The applicant should have the necessary, skills and qualifications to perform the tasks mentioned above.
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