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Liabilities Sales Manager- LGS Kampala

Posted by Barclays Bank UK Private Central
  • Company: Barclays Bank UK
  • Experience: 2 - 5 years
  • Studies: Bachelor
  • Category: Banking - Finance
  • Contract: Undefined
  • Salary: Undefined
About Barclays UK:Barclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.Job Summary: The Liabilities Sales Manager will mainly;Deliver strong retail business performance through leadership of a number of Lead GeneratorsResponsible for the overall performance of the Lead Generator team and achieving specific sales, service, and operational rigour targets.Responsible for ensuring the quality of sales to minimise impairment and provisions to the acceptable standard.Key Duties and Responsibilities: 1. Providing Powerful Leadership: 35%Build, develop and motivate a high performing team committed to achieving as individualsEnsure that team members are developed to achieve their maximum potential whilst coaching them to build their awareness of their strengths/development needsAssist in recruiting to fill manpower gaps within Lead Generator Model at appropriate levelsManage poor performance in line with contract of employmentIn the way you lead on a daily basis, be a role model for your people, do things wholeheartedly, communicating with passion and enthusiasm embracing change as a way of workingCreating an empowering environment for your people encouraging individual ownership, initiative and challenge of the status quoPursue your own development to increase personal effectiveness acknowledging strengths and areas for developmentsContinuously weed out poor performers in line with the contracts.Create a good working environment thus keeping staff turnover to an acceptable level (less than 2% regrettable losses).2. Driving Business Direction: 35%Implement the BARAF DST retail strategy for the team, as agreed with the HODS, through the achievement of:Company: hitting all sales and income targets for your teamControls – being in control of our business. Ensure 100% KYC & Rigour Compliance while minimising impairment. Continuously improving the sales process to make it effective to meet bank objectives.Customer – putting the customer in the centre of all we do and resolving customer queries within SLA.Responsible for sales growth and income contributionWorking with team to achieve sales and service targets through Lead Generator strategy and provide feedback thereonActively participate in change management activities as required3. Team-working: 30%     Working with the Lead Generators to deliver exceptional individual performanceResponsible for performance management directly for assigned Lead GeneratorsProvide cover for other Sales Managers.Provide ongoing coaching, counselling and feedback to own team.Identify and recommend training needs and have plans to satisfy needs.Qualifications, Skills and Experience: Sales experience for at least 18 months.Mature and professional hence respected by the team membersPositive attitude even under pressure.Skills in conflict resolution.Possess the ability to communicate to all team members in a Lead Generator environment.Skills in people managementExcellent communication and presentation skillsGood negotiation skillsAbility to focus the team on resultsBusiness awarenessSkills in business managementSkills in performance managementResource management skillsGood team building skillsExcellent PC skillsGood planning skillsPossess the ability to train othersWorking knowledge of the specific BARAF retail product set and serviceDetailed understanding of the retail network business processes and operating procedures.Good understanding of BARAF relevant risk policyDetailed knowledge and understanding of the local competitor market.Team leader experience
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