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Call Centre Agents (Several Career Placements) Kampala

Posted by Aikan HR Consultants Private Central
  • Company: Aikan HR Consultants
  • Experience: 2 - 5 years
  • Studies: Postgraduate Certificate / Diploma
  • Category: Customer Service - Call Centre
  • Contract: Permanent
  • Salary: Over 100.000 / month (USh)
Key Duties and Responsibilities:Obtain and verify client information by telephone.Quickly and cordially respond to customer queries by telephone.Enter client information in the Call Centre’s database system.Report any malfunctions of the Call Centre system to the Manager.Qualifications, Skills and Experience: The Call Centre Agents should hold diplomas from recognized institution.At least two year’s experience working in a Call Centre.Fluent spoken and written English.Ability to communicate in Luganda.Working knowledge of Microsoft Word and Excel.Excellent professional telephone behavior.Ability to effectively work in a team.Ability to deliver results.Ability to undertake tasks without being told.Ability to gain a sense of satisfaction from serving others.Knowledge of another local language other than Luganda.
✔ Do not forget to mention AFRIBABA during your call!
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