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IT Specialist Kampala

Posted by International Business Machines Corporation (IBM) Private Northern
  • Company: International Business Machines Corporation (IBM)
  • Experience: 2 - 5 years
  • Studies: Bachelor
  • Category: Public Sector - Administration
  • Contract: Permanent
  • Salary: Over 100.000 / month (USh)
Job Summary: The IBM IT Specialist will Ensure Nil Monitoring, Hygiene Failures and Manual Errors, They will also Achieve Service Level Attainment (SLA) of 99.82% by year end by high focus on addressing root causes & hygiene issues elimination and will also Restrict Client escalations to a max of 1 in the account.Key Duties and Responsibilities:  Ensure Nil Monitoring, Hygiene Failures and ManualRestrict Client escalations to a max of 1 in the accountUpdate and maintain “audit ready” posture in critical areas : System Access Controls, Identity and Access Management, H/C, all above including Subsystems, by processes execution combining tooling and manual effort (where required) and Risk ManagementQualifications, Skills and Experience:  The applicant should hold a good Bachelor’s Degree. Possession of a Master’s Degree is and added advantageA minimum of two or more years’ experience in IT. Four years preferredProven ability to quickly respond with a high degree of urgency to the needs & requests of others, internally and externally.Good knowledge and understanding the impact of their work on others.Excellent interpersonal, verbal, written and presentation skillsLanguage Proficiency:  Fluency in written and spoken EnglishNB: IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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