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Applications Manager Kampala

Posted by National Social Security Fund (NSSF) Private Central
  • Company: National Social Security Fund (NSSF)
  • Experience: 5 - 10 yers
  • Studies: Bachelor
  • Category: Management - Executive - Director
  • Contract: Undefined
  • Salary: Undefined
Duties and Responsibilities:• Monitor the performance of the applications and their databases and ensure 24×7 application software availability for mission critical business processes.• Support, troubleshoot, and maintain production systems to optimize performance, resolve problems, and provide timely follow-up on identified issues.• Organize, prioritize, coordinate, and administer the day-to-day activities and workload of the Application Section.• Receive and attend to user queries and requests with regards to IT Application and Review and analyze user feedback on functionality of IT Applications.• Provide IT Applications projects oversight and administration to ensure that the development and delivery of information systems solutions meets or exceeds the expected business requirements, and that work is completed and delivered on time and within budget.• Manage all aspects of the application lifecycle, including systems analysis, design, development, deployment, maintenance, and enhancements.• Continually Research, analyze and recommend system enhancements, improvements and add-ons.• Effectively manage the Organizational relationships with software Vendors• Monitor and manage supplier performance to ensure compliance with service level agreements.• Ensure service levels agreements are valid and up to date.• Coach and mentor, carry out performance appraisals and review of junior staff within the section.Education Requirements:• A Bachelor’s degree in Computer Science or related field.• A Post Graduate qualification in Computer Science or Software Engineering.Related Job Experience:• 5 years’ experience in managing core-system applications• Previous experience with project management of financial systems and ERPs• Experience with software development and system design• Experience with software life cycle management.Key Competences:• Project Management; specifically PRINCE2• OCP• ITIL• The person should be of high morals and integrity.
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